Chatbot quick start

Getting a working Aimogen Pro chatbot onto your WordPress site in about ten minutes, then the three things to configure before it goes public.

You need: Aimogen Pro activated and one provider API key.

1. Give the bot an identity#

Aimogen Pro › AI Chatbot › Bot Configuration

Bot Context is the most important field. It is the system prompt: who the bot is, what it knows, what it must not do.

You are Ava, the support assistant for Example Ltd, a UK company selling
commercial coffee equipment.

You help with product questions, order status and troubleshooting.

Rules:
- Answer only from information you have been given. If you do not know, say so
  and offer to pass the question to a human.
- Never invent prices, stock levels, delivery dates or specifications.
- Keep answers under 120 words unless asked for detail.
- For refunds and complaints, direct the visitor to support@example.com.

2. Place it on a page#

Add the shortcode to any post or page:

[aimogen-chat-form]

Or use the Aimogen Chatbot Gutenberg block.

Load the page. You should have a working chatbot.

3. Test it properly#

Ask it three things:

1. Something it should know. Does it answer correctly?
2. Something it cannot know — "what is my order number?" Does it admit that, or invent one?
3. Something off-topic — "write me a poem". Does it stay in role?

If it invents facts or drifts off-topic, tighten Bot Context.

Three things before it goes public#

Set usage limits#

System & Logs › AI Usage Limits

See Usage limits and credits.

Give it your content#

By default the bot only knows what is in Bot Context plus the model training data. To answer questions about your products, pages and documentation, enable retrieval — see Knowledge and context.

Decide about GDPR#

If you are in scope of GDPR or similar rules, the conversation is personal data being sent to a third party. AI Chatbot › Moderation › Require GDPR Consent Before Users Can Access The Chatbot shows a consent gate first.

See Moderation, GDPR and limits and Data, GDPR and retention.

Making it site-wide#

AI Chatbot › Global Chatbots › Inject Chatbot Globally To Your Site adds a floating bubble across the site, with extensive targeting. See Global and conditional chatbots.

Next steps#