Connect with us

Fully Managed Servers vs. Third Party Server Management Companies

blogging

Fully Managed Servers vs. Third Party Server Management Companies

For small businesses and webpreneurs, maintaining an in house IT department with capable server administrators round the clock can be quite an expensive and challenging affair, one which can be easily avoided by hiring fully managed servers or third party server management company.

For past 7 years, I have been employing the services of fully managed web hosts, in order to run my websites and blogs and on majority of the occasions, my experience with them has been quite decent and satisfying.

However, fully managed web hosts generally limit their support to a specific set of applications and services they are most familiar with and thus getting custom jobs done. For example, installing and configuring Nginx or Varnish as reverse proxy falls outside their scope of service. Fully managed hosts also charge a premium for their service, in comparison to the cost of comparable unmanaged server and Third Party Management Company.

So after years of staying with fully managed web hosts, I decided to take the issues in my own hands and order an unmanaged server from a reputed web host and employ the services of a server management company, which had a good rapport online.

While the initial hardening and optimization of the server by the third party server management company took longer than I expected or hoped for, it was a lot more comprehensive setup than what I had earlier seen and I guess well worth the wait.

Problem however began when I told them to transfer my websites to the new server. Initial response from them took couple of hours (that they had begun transferring my websites) and thereafter there was no response whatsoever for several hours. I logged into control panel to see the progress (it was a CPanel to CPanel transfer) and I could see all the websites had seemed to finish transferring several hours ago.

READ  HTTP/2 is slowly taking over. How does this affect you?

Multiple attempts to garner a response from the management company went in vain, irrespective of whether it was live chat or tickets.

Frustrated and losing revenue, I decided to bring my websites back online on my older server and couple of hours after that, I finally got a response from the management company, apologizing for the fact that their tech had left the transfers running on a computer and had gone out, thus ensuring that another tech couldn’t take over.

However, that did not make up for the fact that none of their departments responded to my queries for several hours and even though late response is expected on weekend, no response at all isn’t something one would expect from a company, which is responsible for keeping your server online.

Owner of the company did apologize for the trouble and promptly refunded the amount I had paid them, however that downtime was enough to make me realize the fact that third party server management companies (at least the budget ones) are often run by individuals with few employees and thus cannot match the responsiveness of a large fully managed web host.

While my websites did suffer downtime and I ended up paying for an unmanaged server I wouldn’t be using, it did teach me a valuable lesson and I guess prevented an even longer downtime in future, had I shifted to the unmanaged server.

So for now, for most of my sites, I am sticking with my web host for several years, BlueHost. Because although they might not be perfect, they do provide good and prompt service and I know they have multiple people working round the clock to keep my server up, because of this, I do not have to worry about checking each and every website regularly.

No votes yet.
Please wait...
Continue Reading

We are a WordPress plugin developer company that focuses on useful WordPress plugin creation and empowering people to earn passive incomes from their blogs. We build unique and groundbreaking plugins that will revolutionize your blog!

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

More in blogging

Sign up for our newsletter and get a free affiliate e-book!


About Me:

Teodor Coste

Hi, my name is Szabi and I'm documenting my journey selling plugins on CodeCanyon. I will show you every step of it: learning to code, plugin ideas, WordPress stuff and more. Read more…

Mega Plugin Bundle:

CodeCanyon Portfolio:

Learn to Code Plugins:

Latest Promotions:

Recommended Theme:

Start Your Own Blog:

Recommended VPN:

Translate Your Blog:

AdSense Alternative:

Best Article Spinner:

Popular Posts:

Latest Posts:

To Top

Privacy Preference Center

      Necessary

      Advertising

      Analytics

      Other