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Terms and Conditions

THINGS TO KNOW BEFORE BUYING FROM US (TERMS OF SERVICE):

  • we guarantee to respond to every inquiry within 1 business day (typical response time is much faster, within a few hours)
  • we provide support via e-mails or via the supported items comment section, in English, Hungarian or Romanian languages. Emails should be sent to [email protected] e-mail address (we also know German and Spanish, but not very well, we do not guarantee that we can respond to sophisticated requests in these two languages)
  • item licensing:
    • ‘Regular License’: you may use it only on ONE domain/project/theme.
    • ‘Extended License’: this is 5 times the cost of the ‘Regular License’ – you may use it on as many domains/projects/themes as you wish.

    So, if you wish to use a plugin on 2 websites, you must purchase 2 ‘Regular Licenses’ for it. If you wish to use it on 5 or more websites, you must purchase an ‘Extended License’.

  • if you like our work and want to support us, you can buy multiple licenses of our plugins or send a small donation to our PayPal ([email protected])
  • we provide paid customizations for every item that we have on sale
  • scope of support does not cover any item configuration
  • scope of support does not cover any item modifications
  • but if you want an item modification, you can contact us and ask us about it, maybe we’ll provide a future update with your request
  • we are available also for creating paid custom plugins (by client requests)
  • the default support offered for custom plugins in 6 months – this can be extended with a support extension fee
  • you are free to use IE6 and IE7, but we cannot fully assure you that all our plugin’s features will work in legacy browsers
  • compatibility with 3rd party products is not guaranteed unless explicitly stated in the item’s description
  • items are supported for as long as you pay the support period for (basic support: 6 months or extended support: 12 months)
  • please read the official item support policy before purchasing
  • sending multiple e-mails (and/or item comments) for the same issue will move your request to the end of the queue and delay the response
  • posting false or abusive reviews will deny you support
  • support can only be provided for original, non-modified items
  • support is provided for one domain/project/theme per one regular license or all domains/projects/themes for extended license
  • customers who breach the item’s license terms (ex: use an item on multiple sites although purchasing only one regular license) will be permanently denied support
  • we reserve the right to deny support for rude and unpleasant customers
  • we only approve refunds for items that have not been already downloaded
  • inactive refund requests (no response from client) will be automatically closed after 7 days
  • please note that we live in GMT+2 timezone, response may be delayed by this

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The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy page.

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About Me:

Szabi Kisded

Hey there, I'm Szabi. At 30 years old, I quit my IT job and started my own business and became a full time WordPress plugin developer, blogger and stay-at-home dad. Here I'm documenting my journey earning an online (semi)passive income. Read more

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