Rakutenomatic – Token Request Authorization

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This topic has 5 replies, 2 voices, and was last updated 2 years, 8 months ago by Szabi – CodeRevolution.

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    • March 23, 2022 at 11:43 pm #4769


      shanepk
      Participant
      Post count: 3

      Hello,

      As previously mentioned the help guides for getting the <b>Token Request Authorization</b> are no longer relevant and not helpful.

      On the Rakuten website developer website there is no mention of subscriptions. I have created a new application the new applications Client ID and Client Secret I have generated a token, I have authorized the application. I have not seen any reference to <b>Token Request Authorization.</b>

      Please help, I want this to work!

      Thanks,

       

      Shane

    • March 24, 2022 at 6:04 am #4771


      Szabi – CodeRevolution
      Keymaster
      Post count: 4577

      Hello,

      First of all, thank you for your purchase.

      Please check this tutorial video for info on how to set up the plugin (the initial setup part is until minute 3 of the video): https://www.youtube.com/watch?v=aAN3U-sIMow

      Let me know if this helped.

      Regards, Szabi – CodeRevolution.

    • March 24, 2022 at 12:19 pm #4773


      shanepk
      Participant
      Post count: 3

      I have watched the videos repeatedly, but nothing in the video matches the Rakuten website. I believe they have updated their website since the video was produced.

       

    • March 24, 2022 at 12:24 pm #4774


      shanepk
      Participant
      Post count: 3

      I have attached a screen shot of how the Rauten API section looks for me.

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    • March 24, 2022 at 12:28 pm #4776


      shanepk
      Participant
      Post count: 3

      I get two log entries when trying different configuations and attempting to Authorize the app from my website:

      [23-Mar-2022 22:07:37 UTC] No valid access token found:
      [23-Mar-2022 22:09:01 UTC] “Rakuten API Credentials” failed to exec curl: {“error”:”server_error”,”error_description”:”Error when issuing the access token”}

      Maybe these will help. Thanks.

    • March 24, 2022 at 1:08 pm #4779


      Szabi – CodeRevolution
      Keymaster
      Post count: 4577

      It seems that you try to get the API key from a different source or website, as the screenshot you added above does not look like the site from where I get the API key.

      Please check this site, it should be returning the API key you are searching, similarly as shown in the tutorial video of the plugin: https://developers.rakutenmarketing.com/subscribe/site/pages/subscriptions.jag

      This should be shown when accessing the above link and logging in to your Rakuten account:

      image

      Let me know if this helped.

      Regards.

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