Ezinomatic not posting full article

This topic is: resolved

 

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    • #438


      AkersMedia
      Participant
      Post count: 3

      I am a web designer at a creative agency and I am using your plugin on a clients website, electricalworksflorida.com. It was just brought to the agency’s attention that for the past month there has been an issue. It appears that only the first few sentences are showing up on new posts from ezinearticles. Please help.

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    • #441


      Szabi – CodeRevolution
      Keymaster
      Post count: 703

      Hello,

      First of all, thank you for your purchase.

      Can you send me, please, temporary admin login credentials to your WordPress install, so I can check this issue out? Send it, please, to my email address: [email protected].

      Regards,
      Szabi – CodeRevolution.

    • #442


      AkersMedia
      Participant
      Post count: 3

      Email has been sent

    • #443


      Szabi – CodeRevolution
      Keymaster
      Post count: 703

      Hello,

      I checked and it seems that the server IP address is blocked from accessing full article content from EzineArticles. This can be caused by the fact that the server is on a shared hosting, and also other websites from the same host are accessing similar content, and because of this, EzineArticles might block access for the server IP.

      To solve this, please contact your hosting provider’s support, and ask them to change the current IP address of your server – this will allow the plugin to start importing full content articles once again. If you have access to changing your server’s IP address, you can do this also manually.

      Regards,

      Szabi – CodeRevolution.

    • #461


      AkersMedia
      Participant
      Post count: 3

      After having changed the IP address to the website yesterday, the first post from this morning still had the same problem and only posted the first sentence.

       

      Please help. Previous login for electricalworksflorida.com is still active.

    • #467


      Szabi – CodeRevolution
      Keymaster
      Post count: 703

      Hello,

      A plugin update was also needed to fix some other issues, now the plugin is working again, importing full content.

      Please check.

      Regards,
      Szabi – CodeRevolution.

    • #469


      AkersMedia
      Participant
      Post count: 3

      It looks like its working again and posting 100% of the article. Thank you for all of your help. Great plugin and customer service!

    • #470


      Szabi – CodeRevolution
      Keymaster
      Post count: 703

      I am happy to hear this. 🙂

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