Unable to access admin login

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This topic has 4 replies, 2 voices, and was last updated 3 years, 11 months ago by Szabi – CodeRevolution.

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    • January 21, 2021 at 5:43 am #2568


      englishdoggy
      Participant
      Post count: 1

      The standard admin domain login url = domain.com/wp-admin

       

      After installing and running the wizard I get this on the above url:

      “You must log in to access the admin area.”

      How do I resolve this?

    • January 21, 2021 at 9:19 am #2571


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      Hello,

      First of all, thank you for your purchase.

      From the sounds of this issue, I suspect you set a custom login URL for your site.

      Please try accessing the custom login URL that the plugin set, using this URL:

      yourdomain.com/login

      Here, you should be able to log in to your site and access the admin backend.

      Let me know if this helped, if not, I will continue to assist you.

      Regards, Szabi – CodeRevolution.

    • January 21, 2021 at 9:23 am #2572


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      If the above is not working please try logging in using:

      yourdomain.com/wp-login.php

       

    • January 21, 2021 at 10:24 am #2574


      englishdoggy
      Participant
      Post count: 1

      Hi Szabi,

       

      Ok, so the domain.com/login did work.

      Just note when I ran the wizard I did not select to change this.

       

      Now there is another issue:

      It seems the domain is redirecting the whole time –

      “www.domain redirected you too many times.
      <div id=”error-information-popup-container”>
      <div id=”error-information-popup”>
      <div id=”error-information-popup-box”>
      <div id=”error-information-popup-content”>
      <div id=”suggestions-list”>
      <ul class=”single-suggestion”>

    • Try clearing your cookies.

      • </div>
      <div class=”error-code”>ERR_TOO_MANY_REDIRECTS”</div>
      </div>
      </div>
      </div>
      </div>
      <div></div>
      <div>How can I correct this?</div>

  • January 21, 2021 at 10:27 am #2575


    Szabi – CodeRevolution
    Keymaster
    Post count: 4620

    This is weird. Do you have access to the admin backend of WordPress? If yes, can you send me, please, temp admin login to your site so I can check on plugin settings? My email is kisded@yahoo.com

    Regards.

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