tiktokomatic tik tok app there is no place to enter callback URL

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This topic has 10 replies, 2 voices, and was last updated 1 year, 9 months ago by Szabi – CodeRevolution.

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    • March 2, 2023 at 11:32 pm #6958


      mattibc2013
      Participant
      Post count: 9

      see attached screenshot there is no place to enter callback url in toktok for developers App configuration as such the plugin doesnt work.

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    • March 3, 2023 at 6:21 am #6960


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      Hello,

      First of all, thank you for your purchase.

      TikTok API dashboard has changed recently, to find the place where to enter the redirect URL, please click on ‘Add Products’ on the left and select ‘Login Kit’ -> you will need to enter your domain name there and privacy policy/terms of service page URLs.

      Afterwards, click ‘Add Products’ again, now add ‘Webhooks’, where you will be able to enter the redirect URL provided by the plugin.

      Be sure to add also ‘Video Kit’ and ‘TikTok API’ products there.

      Let me know if this info helped.

      Regards, Szabi – CodeRevolution.

    • March 3, 2023 at 4:41 pm #6963


      mattibc2013
      Participant
      Post count: 9

      See attached screenshots of I successfully added the information to tiktok however I am still getting the error :
      <p class=”sc-fubCzh kxLZnr”>Something went wrong

      <div class=”sc-pGacB cqRemD”>

      We couldn’t log in with TikTok. This may be due to specific app settings.

      If you’re a developer, correct the following and try again:

      • client_key

      Refer to our Developer Documentation for more information.

       

      </div>

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    • March 3, 2023 at 7:08 pm #6968


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      This message suggests that the ‘TikTok Client ID’ which is entered in plugin settings is not correct. Can you double check on this, please?

      Regards.

    • March 3, 2023 at 8:57 pm #6969


      mattibc2013
      Participant
      Post count: 9

      Here is screenshot confirming that the tik tok client ID is correct in my opinion

    • March 3, 2023 at 9:27 pm #6970


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      Please note that you haven’t added a screenshot this time.

    • March 4, 2023 at 4:29 pm #6971


      mattibc2013
      Participant
      Post count: 9

      here is its again

      see attached

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    • March 5, 2023 at 7:16 am #6975


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      Please be sure to double check also the ‘Client Secret’, as in the screenshot I see the string entered in the plugin settings longer that the Client Secret string from the TikTok admin panel.

    • March 6, 2023 at 3:33 pm #6980


      mattibc2013
      Participant
      Post count: 9

      I verified that the client secret is correct, however tik tok is still saying that:

       
      <p class=”sc-fubCzh kxLZnr”>Something went wrong

      <div class=”sc-pGacB cqRemD”>

      We couldn’t log in with TikTok. This may be due to specific app settings.

      If you’re a developer, correct the following and try again:

      • client_key

      Refer to our Developer Documentation for more information.

      </div>

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      You must be logged in to view attached files.

    • March 6, 2023 at 3:34 pm #6982


      mattibc2013
      Participant
      Post count: 9

      The app is also throwing an error about the ‘redirect url’ exactly where to input redirect url in the tok tok app?

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    • March 6, 2023 at 3:45 pm #6984


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      Hello,

      I just realized that you entered the incorrect client key. You need to enter the ‘Client Key’, not the ‘Client ID’, as shown here (TikTok changed the names of these recently, sorry for the confusion):

      image

      Let me know if this helped.

      Regards.

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