Problem with Iomatic Chat

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This topic has 8 replies, 2 voices, and was last updated 1 year, 4 months ago by Szabi – CodeRevolution.

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    • August 3, 2023 at 8:59 pm #8289


      gvalle
      Participant
      Beginner
      Post count: 5

      Greetings.
      I have installed the plugin in my local wordpress. I have entered my openAI key. I have entered my purchase code. When I try to test the “playground” the “text editing” tab works fine with the gpt-3.5-turbo model, but when I try to test the Aiomatic Chat, it always gives me this message: “Failed to generate content, try again later.” And the chat does not send me an answer to my questions. What happen? What is the problem? Thank you.

    • August 3, 2023 at 9:17 pm #8290


      Szabi – CodeRevolution
      Keymaster
      Post count: 4627

      Hello,

      First of all, thank you for your purchase.

      Please check the ‘Activity and Logging’ menu of the plugin, there you should see the reason of this issue.

      Let me know if this helped.

      Regards, Szabi – CodeRevolution.

    • August 3, 2023 at 10:05 pm #8291


      gvalle
      Participant
      Beginner
      Post count: 5

      Hello again. I have checked the “Activity and Logging” part, In “Activity logs” there is no information. In the “Maintenance info” part, there is no information either. Finally, in the “System info” tab, I had some suggestions such as increasing the memory limit of WordPress. Review all of that and put it down well. I tried Aiomatic Chat again and it keeps sending me the same message: “Failed to generate content, try again later.” Thank you.

    • August 3, 2023 at 10:09 pm #8292


      gvalle
      Participant
      Beginner
      Post count: 5

      Maybe this screenshot will help. I don’t know if this information is being sent by OpenAI to my wordpress with the Aiomatic Plugin.

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    • August 3, 2023 at 10:18 pm #8294


      gvalle
      Participant
      Beginner
      Post count: 5

      I have no problems with my OpenAI API key, because I have other applicattions where it’s used and there is no problems at all.

    • August 4, 2023 at 1:12 am #8295


      gvalle
      Participant
      Beginner
      Post count: 5

      Greetings. I tried to install the plugin on a site on the internet. I checked the system info and put the same resources in my local install. After this the plugin still did not work in local installation. The most important differences between hosting on the internet and my local installation is: the operating system. The internet provider uses Linux and I use Windows. I don’t think this is a problem. The other difference is that the ISP has several additional server libraries installed and I don’t have those on my local installation. Would you be so kind as to show me in detail the server requirements for the plugin to work in local installation please. WordPress versions are the same both in the cloud and on premises. Thank you.

    • August 4, 2023 at 7:10 am #8297


      Szabi – CodeRevolution
      Keymaster
      Post count: 4627

      I see now. I use the plugin also on my localhost, I use XAMPP with the default WordPress installation and everything works well. Please check this link for details: https://themeisle.com/blog/install-xampp-and-wordpress-locally/

      I hope this helps.

      Regards.

    • August 7, 2023 at 11:53 pm #8340


      gvalle
      Participant
      Beginner
      Post count: 5

      Hello.

      I tried to install XAMPP locally and everything worked fine. I have a new question, but I will open another thread in the forum. Thank you so much.

    • August 8, 2023 at 12:03 pm #8342


      Szabi – CodeRevolution
      Keymaster
      Post count: 4627

      I am glad to hear that it worked.

      Regards.

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