Omni Block Rules gone

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This topic has 3 replies, 2 voices, and was last updated 8 months, 1 week ago by Szabi – CodeRevolution.

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    • #10186


      axibert
      Participant
      Post count: 13

      Today the Omni rules I have created yesterday were gone. I hav done nothing special, they just disappeared overnight. Could this be a bug or how can this happen?

       
      <div id=”gtx-trans” style=”position: absolute; left: -2px; top: -9px;”>
      <div class=”gtx-trans-icon”></div>
      </div>

    • #10190


      Szabi – CodeRevolution
      Keymaster
      Post count: 4577

      Hello,

      First of all, thank you for your purchase.

      Well, this is the first time I hear this issue happening. Did you save rules from another page which was not refreshed and had no rules saved? Or did you have other users with access to your site who might have overwritten the rules you saved?

      If neither this was the case, a website or database backup restoring operation from the hosting provider’s part might have happened. Or, a database corruption could have also caused this issue.

      To prevent this from happening in the future, I can recommend a helper plugin which is able to save and restore rule settings (even between multiple sites). Please check it here: https://codecanyon.net/item/coderevolution-configuration-importexport-helper-plugin-for-wordpress/20541061

      I am sorry for this inconvenience.

      Regards, Szabi – CodeRevolution.

    • #10191


      axibert
      Participant
      Post count: 13

      Ok, I will purchase this plugin for sure, and I recreated the Blocks now and saved them as template. I will report back if it happens again.

    • #10192


      Szabi – CodeRevolution
      Keymaster
      Post count: 4577

      Sure.

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