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This topic has 8 replies, 2 voices, and was last updated 1 year, 7 months ago by Szabi – CodeRevolution.
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May 15, 2023 at 12:27 am #7528
Greetings we just purchased the newsomatic plugin but it will not generate any news post , We’re at a lost for how to do this even after watching the tutorial that was offered. Can you lease help me.
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May 15, 2023 at 4:22 am #7530
Hello,
First of all, thank you for your purchase.
Can you send me, please, temporary admin login credentials to your WordPress install, so I can check this issue out? Send it, please, to my email address: kisded@yahoo.com
Also, please send me your purchase code for the Newsomatic plugin in the email, so I can use it to activate the plugin on your site.
Regards, Szabi – CodeRevolution.
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May 15, 2023 at 11:11 am #7538
The plugin should be activated already but we still have issues generating any news post of any kind but hopefully you can get it up and running and then explain to me why it wasn’t working
website link : https://www.mysticmastersashram.org/wp-admin/user-new.php
Newsomatic license [REDACTED]
username : <span class=”bbp-author-name”>Szabi – CodeRevolution</span>
password: <span class=”bbp-author-name”>Szabi – CodeRevolution</span> -
May 15, 2023 at 11:31 am #7541
Hello,
I tried to log in to your site using the above credentials, but I was not able to do so, getting error that the username that I am using does not exist.
Please resend login credentials to my email kisded@yahoo.com
Regards.
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May 15, 2023 at 1:38 pm #7545
Ok heres credentials again
please see attachment -
May 15, 2023 at 2:14 pm #7548
Hello,
Thank you for the login info, it worked now. I checked your site and saw that the execution of the plugin returns a 403 error when run.
This is a hosting related issue, so, please contact your hosting provider’s support and ask them if they are blocking wp-ajax calls, as for you, they are returning the error code: 403.
Some tips for debugging (please send to server support):
- Insufficient Permissions: Check the permissions of the file or endpoint you are trying to access with the AJAX call. Ensure that the necessary permissions are set to allow the server to execute the requested action. Make sure that the appropriate user roles or capabilities have the required permissions to access the AJAX endpoint.
- Authentication or Authorization: If your AJAX request requires authentication or authorization, verify that you are providing the correct credentials or access tokens. Check if there are any authentication plugins or mechanisms in place that might be blocking access to the endpoint. Review the authentication and authorization logic within your WordPress code to ensure it is correctly handling user permissions.
- IP or User-Agent Blocking: Some hosting providers or security plugins might have IP or User-Agent blocking mechanisms that prevent certain requests from being processed. Check if there are any IP or User-Agent blocking rules in effect that could be causing the 403 error. Whitelist the necessary IPs or User-Agents if required.
- Security Plugins or Firewall: Similar to the previous case, security plugins or firewall rules can sometimes block AJAX requests. Review any security plugins or firewall settings to ensure they are not blocking the AJAX endpoint. Temporarily disable them for testing purposes and see if the 403 error persists.
- CSRF Protection: WordPress includes built-in protection against Cross-Site Request Forgery (CSRF) attacks. If your AJAX request does not include the necessary CSRF token or fails to validate it correctly, it can result in a 403 error. Make sure you are properly including and validating the CSRF token in your AJAX requests.
- Plugin or Theme Conflict: Conflicts between plugins or themes can also lead to 403 errors when making AJAX calls. Disable recently installed or updated plugins and switch to a default theme to see if the issue is resolved. Gradually reactivate your plugins or switch to your preferred theme to identify the conflicting component.
I hope this info will help.
Regards.
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May 15, 2023 at 4:11 pm #7550
Im sorry to say th=at our engineers and programmers are saying that ajax isnt the issue . They investigated and ran the ajaxs and no this isnht the issue for why the post arent generating with this plugin . Please try and revisit the site as we have disabled the firewall to see if this caused the issue . we still couldnt get the plugin to to work.
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May 15, 2023 at 5:04 pm #7552
i think we solved issue that maybe residing in our firewall application
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May 15, 2023 at 6:07 pm #7553
I am glad to hear that the issue is solved!
Regards.
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