Just Purchased but plugin doesn’t work

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This topic has 5 replies, 2 voices, and was last updated 1 year, 2 months ago by Szabi – CodeRevolution.

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    • September 30, 2023 at 1:44 am #8763


      sphynxma
      Participant
      Post count: 2

      About an hour ago, I purchased this plugin on codecanyon.net. I tried to add my purchase code here on your site, but it was not accepted. I have installed/activated it and connected it to my Google Console api key for Youtube. However, when I attempt to log into the app from my site, it allows me to go through the entire process and ro click “allow” when logging into youtube, but then it doesn’t do anything on the site. Its like I never logged in. I can’t get past the screen. If I attempt to post something to Youtube, nothing happens. I have attached a screenshot of the Google login and allow screen. After I click allow, I am present with the authorize button screen again. I have attached that screenshot as well.

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    • September 30, 2023 at 8:14 am #8767


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      Hello,

      First of all, thank you for your purchase.

      Can you send me, please, temporary admin login credentials to your WordPress install, so I can check this issue out? Send it, please, to my email address: kisded@yahoo.com

      Also, please send me in private your purchase code for the plugin and I will activate it on your site.

      Regards, Szabi – CodeRevolution.

    • September 30, 2023 at 4:57 pm #8768


      sphynxma
      Participant
      Post count: 2
      This reply has been marked as private.

    • September 30, 2023 at 5:36 pm #8770


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      Hello,

      I would need the account you shared with me to be network admin (currently it is only site admin, for the single site you shared). I need this to install custom versions of the plugin, to debug this issue.

      Let me know if this is possible.

      Regards.

    • September 30, 2023 at 6:01 pm #8771


      sphynxma
      Participant
      Post count: 2
      This reply has been marked as private.

    • October 1, 2023 at 5:49 pm #8782


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620
      This reply has been marked as private.
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