Getting an error “undefined” when generating images

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This topic has 16 replies, 2 voices, and was last updated 1 year, 1 month ago by ray369.

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    • October 9, 2023 at 2:25 am #8839


      ray369
      Participant
      Post count: 9

      Dear Szabi,

      I encounter an issue when attempting to generate images in ai form.

      After entering my prompt and selecting all the necessary values, the image creation process initiates. However, it spins for a significant period and ultimately displays the word “undefined” beneath the generate button.

      This problem occurs whether I utilize OpenAI or Stable Diffusion. I have already verified that all settings and APIs are valid.

      Please help. Thanks

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    • October 9, 2023 at 4:18 am #8841


      Szabi – CodeRevolution
      Keymaster
      Post count: 4577

      Hello,

      First of all, thank you for your purchase.

      Can you send me, please, temporary admin login credentials to your WordPress install, so I can check this issue out? Send it, please, to my email address: kisded@yahoo.com

      Regards, Szabi – CodeRevolution.

    • October 9, 2023 at 6:20 am #8843


      ray369
      Participant
      Post count: 9
      This reply has been marked as private.

    • October 9, 2023 at 6:58 am #8844


      Szabi – CodeRevolution
      Keymaster
      Post count: 4577

      Hello,

      I updated the plugin on your site and fixed this issue (which was caused by an incompatibility with your current site setup).

      Please clear cache in your browser and give the plugin a try, let me know if it worked now.

      Regards.

    • October 9, 2023 at 11:00 am #8847


      ray369
      Participant
      Post count: 9

      Thanks, Szab.

      It works now.

      However, when I try to generate text, it seems very slow to obtain the AI result. I tested it on your demo environment, and it was quite fast.

      Please help me check. Thanks a lot!

    • October 9, 2023 at 2:14 pm #8848


      Szabi – CodeRevolution
      Keymaster
      Post count: 4577

      I am glad to hear that it worked.

      Regarding speed for the text generator, I suggest you switch to the new ‘gpt-3.5-turbo-instruct’ model, as it has much faster processing speeds than other current models.

      Also, for a general increase in model speeds, you can switch to Azure OpenAI API, please check this tutorial video for details on this: https://www.youtube.com/watch?v=56ZHp2B4qgY

      Regards.

    • October 9, 2023 at 3:07 pm #8849


      ray369
      Participant
      Post count: 9

      Thanks, Szab.

      However, when I tested the same text generation in your testing environment using the OpenAI API, the speed was much faster. Are there any other settings we can adjust on the website to achieve this speed?

      I also checked the system info on your testing machine, and it appears that the hosting plan I used from SiteGround has more resources than your testing machine. So, it should not be related to server resources, right?

       

    • October 9, 2023 at 3:26 pm #8850


      Szabi – CodeRevolution
      Keymaster
      Post count: 4577

      yes, this can be also hosting related, please contact the support of your current hosting provider and ask them details about the internet connection speed of your server (and if it is shared with other people, if you have a shared hosting – in this case, the connection speed can be impacted and the API calling speed can be reduced).

      Please contact hosting support and ask them about connection speed and if this can be improved.

      Regards.

    • October 9, 2023 at 3:41 pm #8851


      ray369
      Participant
      Post count: 9

      Yes, this site is built on shared hosting.

      I have obtained another hosting plan from a different company, which is a cloud hosting service. I would like to conduct a test there to determine if the speed is faster. If it is indeed faster, I will consider migrating to the cloud hosting platform.

       

    • October 9, 2023 at 3:52 pm #8852


      ray369
      Participant
      Post count: 9

      Can I test this plugin on another site that is on the cloud hosting plan? After the testing, I will remove the plugin. Then, I will move this site to the cloud hosting platform.

    • October 9, 2023 at 4:10 pm #8853


      Szabi – CodeRevolution
      Keymaster
      Post count: 4577

      Sure, this is possible, you can move the plugin freely between domains.

    • October 9, 2023 at 4:14 pm #8854


      ray369
      Participant
      Post count: 9

      Okay, thank you. I will proceed with the test.

    • October 10, 2023 at 4:38 am #8857


      ray369
      Participant
      Post count: 9

      Dear Szabi,

      As discussed, I tried using the plugin on my other site, which is hosted on the cloud. Generating images poses no problem; however, when I attempt to generate text, an error message appears stating, “Fail to generate content.”

      I have made multiple attempts, but the same error message persists.

      The API settings are properly configured and set.

      I kindly request your assistance in resolving this issue. Thank you.

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    • October 10, 2023 at 4:56 am #8859


      Szabi – CodeRevolution
      Keymaster
      Post count: 4577

      Hello,

      Please send me temporary admin login credentials to your second site and I help.

      Send it, please, to my email address: kisded@yahoo.com.

      Regards, Szabi – CodeRevolution.

    • October 10, 2023 at 5:21 am #8860


      ray369
      Participant
      Post count: 9
      This reply has been marked as private.

    • October 10, 2023 at 5:25 am #8861


      Szabi – CodeRevolution
      Keymaster
      Post count: 4577
      This reply has been marked as private.

    • October 10, 2023 at 5:39 am #8862


      ray369
      Participant
      Post count: 9
      This reply has been marked as private.
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