Feeds not updating as scheduled

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This topic has 1 reply, 2 voices, and was last updated 1 year, 7 months ago by Szabi – CodeRevolution.

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    • #7442


      wolfcoach76
      Participant
      Post count: 4

      Hi Kisded,

      On our site, I’m having issues with a single (but important) RSS feed updating as scheduled.  It will usually update 2-3 times throughout the day, but then the update process doesn’t happen for the remainder of the day.  When I go in and manually trigger an update, it works without any issue.

      I currently have it set to update every 2 hours.  When I look at the logging, I see the successful attempts to update the feed, but I don’t see the failed attempts.  To my untrained eye, it looks like the feed isn’t getting triggered by the tool.

      I can provide collateral and login details privately.  Thanks for your help with this!

    • #7444


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620
      Hello,
      Based on your description, your site has problems with wp_cron functionality of WordPress. This is a site wide issue (not just related to my plugin).
      To fix this, you will need to replace wp_cron with a server side cron. Please check this page for details on how to do this: https://themeisle.com/blog/disable-wp-cron/
      If you don’t know how to make these changes, please contact your hosting provider’s support and ask them to fix wp_cron for your server.
      After this is fixed, the plugin will be able to run automatically without issues, as it is using the wp_cron system for the scheduling part, which will be replaced with the server side cron, which is much more trustworthy.
      Let me know if this issue will be fixed after doing the above steps.
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