FB error: “Please reduce the amount of data you’re asking for”

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This topic has 5 replies, 2 voices, and was last updated 1 month, 3 weeks ago by Szabi – CodeRevolution.

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    • #12583


      ptyskju
      Participant
      Post count: 11

      Hi!
      I’m not able to synchronize Facebook posts with my blog. I’ve got following error from FB API:

      {"error":{"code":1,"message":"Please reduce the amount of data you're asking for, then retry your request"}}

      Things I’ve tried to reduce amount of data:
      * Select the Date for Old Posts changed to posts from this year
      * Max # Posts changed to 10
      * Cache Items For Continuous Posting (disable to get latest posts only) disabled

      Is there something more that I can change here or this is related to plugin settings directly?

    • #12584


      Szabi – CodeRevolution
      Keymaster
      Post count: 5080

      Hello,

      First of all, thank you for your purchase.

      Can you send me, please, temporary admin login credentials to your WordPress install, so I can check this issue out? Send it, please, to my email address: kisded@yahoo.com.

      Regards,
      Szabi – CodeRevolution.

    • #12592


      ptyskju
      Participant
      Post count: 11

      Account activation link sent

    • #12595


      Szabi – CodeRevolution
      Keymaster
      Post count: 5080

      Hello,

      I checked the ‘Limit Returned Posts Count To Maximum Import Value Per Rule’ checkbox from the plugin’s ‘Main Settings’ menu -> this will make the API requests call each time for up to the maximum number of posts you want to publish. If this was unchecked, the API was queried each time for 100 posts, which seems to be too much for the Facebook API to handle any more and it did not work because of this.

      Now, the plugin will import always the latest 10 posts. If you want to import also older posts, create a similar rule and check the ‘Cache Items For Continuous Posting’ checkbox, which will import also older posts.

      Regards,
      Szabi – CodeRevolution.

    • #12596


      ptyskju
      Participant
      Post count: 11

      Thank you so much! I’ve not seen that option in plugin settings. Now it works fine, latest post from Facebook was imported.

    • #12597


      Szabi – CodeRevolution
      Keymaster
      Post count: 5080

      I am glad to help!

      If you like the plugin, please give it a rating on CodeCanyon, it is really appreciated!

      Regards.

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