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July 7, 2020 at 7:22 pm #1755
grahamenglishParticipantI’m unable to get the plugin to log in to Instagram. I have Instagram Two Factor Verification Code on and when I verify the two factor code, I’m shown the following wordpress error:
There has been a critical error on your website. Please check your site admin email inbox for instructions.
The email reports this:
WordPress version 5.4.2
Current theme: Divi (version 4.4.9)
Current plugin: Instamatic Automatic Post Generator (version 1.8.3.1)
PHP version 7.2.31Error Details
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An error of type E_ERROR was caused in line 189 of the file /home/XXXXXXX/public_html/wp-content/plugins/instamatic-instagram-post-generator/res/vendor/mgp25/instagram-php/src/Exception/ServerMessageThrower.php. Error message: Uncaught InstagramAPI\Exception\ChallengeRequiredException: InstagramAPI\Response\LoginResponse: Challenge required. in /home/XXXXXXX/public_html/wp-content/plugins/instamatic-instagram-post-generator/res/vendor/mgp25/instagram-php/src/Exception/ServerMessageThrower.php:189
Stack trace:
#0 /home/XXXXXXX/public_html/wp-content/plugins/instamatic-instagram-post-generator/res/vendor/mgp25/instagram-php/src/Client.php(555): InstagramAPI\Exception\ServerMessageThrower::autoThrow(‘InstagramAPI\\Re…’, ‘challenge_requi…’, Object(InstagramAPI\Response\LoginResponse), Object(GuzzleHttp\Psr7\Response))
#1 /home/XXXXXXX/public_html/wp-content/plugins/instamatic-instagram-post-generator/res/vendor/mgp25/instagram-php/src/Request.php(793): InstagramAPI\Client->mapServerResponse(Object(InstagramAPI\Response\LoginResponse), ‘{“message”: “ch…’, Object(GuzzleHttp\Psr7\Response))
#2 /home/XXXXXXX/public_html/wp-content/plugins/instamatic-instagram-post-generator/res/vendor/mgp25/instagram-php/src/Instagram.php(577): InstagramAPI\Any idea how to get the login to work?
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July 7, 2020 at 7:33 pm #1756
Hello,
In case of the error you get, it seems that Instagram banned some IP addresses of which they knew that they are IPs of web servers. It seems that your web server’s IP address is also banned at them.So, if you can, please try the plugin on another server, or change the IP address of your current one (once again, if you already tried this).
If this will still not help solve this issue, I can offer you a full refund for the plugin. I can also offer to exchange this plugin for another plugin that I have for sale from my portfolio: https://codecanyon.net/user/coderevolution/portfolio
Please let me know if you managed to change the site’s IP or you wish to get a refund/plugin exchange. You can make a refund request, here: https://codecanyon.net/refund_requests/new
Sorry for the inconvenience caused.
Regards,Szabi – CodeRevolution.
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The topic ‘Failed to log in to Instagram’ is closed to new replies.