Conflict With Divi Theme?

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This topic has 8 replies, 2 voices, and was last updated 4 years, 7 months ago by Szabi – CodeRevolution.

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    • May 13, 2020 at 10:47 pm #1516


      bigjimj
      Participant
      Post count: 4

      <div dir=”auto”>Hello. I tried to send this through your support portal, but I would not send it. I also sent an email to your support address, but have not received a response. So I’m creating a new topic here.</div>
      <div dir=”auto”>URL: skynyrd.com</div>
      <div dir=”auto”></div>
      <div dir=”auto”>I have purchased your Instamatic plug in and installed it on my site. Are you aware of any conflicts between this plug-in and the Divi theme?</div>
      <div dir=”auto”></div>
      <div dir=”auto”>When the plug in is activated the Divi Builder won’t launch. It just spins. When I de-activate the plug in Divi Builder launches fine.</div>
      <div dir=”auto”></div>
      <div dir=”auto”>I am using Win10 64 bit OS; Latest version of Chrome and latest version of WP.</div>
      <div dir=”auto”></div>
      <div dir=”auto”>Thank you for your help and please let me know if you need any other information. BigJim</div>

    • May 13, 2020 at 10:51 pm #1517


      bigjimj
      Participant
      Post count: 4

      Sorry for the formatting. Not sure how that happened. Here’s my message with just simple text, hopefully.

      ~~~~~~~~~~~~~~~~~~

      Hello. I tried to send this through your support portal, but I would not send it. So I’m contacting you directly by email.
      URL: skynyrd.com

      I have purchased your Instamatic plug in and installed it on my site. Are you aware of any conflicts between this plug-in and the Divi theme?

      When the plug in is activated the Divi Builder won’t launch. It just spins. When I de-activate the plug in Divi Builder launches fine.

      I am using Win10 64 bit OS; Latest version of Chrome and latest version of WP.

      Thank you for your help and please let me know if you need any other information. BigJim

    • May 14, 2020 at 6:26 am #1518


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      Hello,

      First of all, thank you for your purchase.

      No, I am not aware of any known incompatibilities, this issue might be caused by something specific to your website.

      Can you send me, please, temporary admin login credentials to your WordPress install, so I can check this issue out? Send it, please, to my email address: kisded@yahoo.com.

      Also, I remember that I replied to your direct email also a couple of days ago, but you did not get back to me since then.

      Regards, Szabi – CodeRevolution.

    • May 14, 2020 at 11:27 am #1522


      bigjimj
      Participant
      Post count: 4

      Thank you for your response. And thanks for answering my email. Sorry I did not get that. I will set up a new user for you as soon as I can and get it to you.

      I appreciate your help.

    • May 14, 2020 at 11:36 am #1523


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      Sure.

    • May 16, 2020 at 2:41 am #1535


      bigjimj
      Participant
      Post count: 4

      Were you able to find anything on this? I think I found that Instamatic is also conflicting with WZone Amazon Affiliate plugin. (Another Envato  plugin) With the WZone plugin off and Instamatic enabled, the Divi builder launches fine.

      Thanks

       

    • May 16, 2020 at 8:00 am #1538


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      Hello,

      I replied to this by email, you might have missed it.

      I fixed the issue in the plugin with an update, please check: http://skynyrd.com/lynyrd-skynyrd-live-asbury-park-1977/?et_fb=1&PageSpeed=off

      I also activated the WooZone plugin, and for me, it seems to be working even with it activated.

      Let me know if it works also on your part, if not, please clear cache in the browser and try again.

      Regards.

    • May 16, 2020 at 5:48 pm #1539


      bigjimj
      Participant
      Post count: 4

      I’m not receiving your email replies for some reason. Although, notifications from this help desk to the same email address are received just fine.

      Thanks you for resolving whatever the problem was. I appreciate your support.

       

    • May 16, 2020 at 6:07 pm #1540


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      I am happy I could help, and sorry for the email issue.

      Regards.

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