Chat Bot for none logged in users?

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This topic has 1 reply, 2 voices, and was last updated 4 months, 1 week ago by Szabi – CodeRevolution.

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    • #10881


      niklas
      Participant

      Thank you for an amazing plugin.

      I have a problem where I cannot get the global chat bot to work for none logged in users. As we have an e-commerce store, we want visiting customers to be able to use it; however, it always says you have to be logged in to use the bot.

      I cannot find any setting for this anywhere.

    • #10882


      Szabi – CodeRevolution
      Keymaster
      Post count: 4577

      Hello,

      First of all, thank you for your purchase.

      I suspect that you set a limit for daily usage of the chatbot for users, which currently also blocks the usage of the chatbot for non-logged in users.

      To check on this, please go to the plugin’s ‘AI Chatbot’ menu -> ‘Limitations’ tab -> check if you have a value in the ‘Total Token Cap Per Day For Users’ settings field -> remove it -> save settings.

      Let me know if this helped.

      Regards, Szabi – CodeRevolution.

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