Cant post to instagram

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This topic has 3 replies, 2 voices, and was last updated 5 years, 2 months ago by Szabi – CodeRevolution.

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    • September 24, 2019 at 10:08 am #509


      Teddy
      Participant
      Post count: 1

      Hi .. just got this plugin, install it, used my username ond password to instagram, og got green acceptbar.

      I then triede to post from wordpress to instagram, I then got the security to log in to instagram, and grantet acces. But noting get posted to instagram.

      In the log is thes errors

      [24-Sep-2019 11:13:56 UTC] go
      [24-Sep-2019 11:13:59 UTC] Please visit checkpoint URL to unlock posting to Instagram: https://i.instagram.com/challenge/3663237496/qWAmSzBPpd/
      [24-Sep-2019 11:14:00 UTC] Failed to upload image to Instagram: /var/www/vhosts/tyskschlager.dk/httpdocs/wp-content/uploads/2019/09/vanessa-mai-teaser.jpg, error:
      [24-Sep-2019 11:15:25 UTC] go

    • September 24, 2019 at 10:17 am #510


      Szabi – CodeRevolution
      Keymaster
      Post count: 4577
      Hello,
      I just checked and it seems that Instagram banned some IP addresses of which they knew that they are IPs of web servers. It seems that your web server’s IP address is also banned at them.
      For example, for me, the plugin is still functional some of my servers, while on others, it gives the same error as for you.
      Unfortunately, the only option to fix this is to find a server where the plugin works (or to change IP addresses of servers where it does not work, until you manage to make it work…).
      If this is not possible, I can offer you a full refund for the plugin, because it is not working for you. As an alternative, I can also offer to exchange this plugin for another plugin that I have for sale from my portfolio: CodeRevolution – Portfolio | CodeCanyon
      Please let me know if you managed to change the site’s IP or you wish to get a refund/plugin exchange.
      Regards,
      Szabi – CodeRevolution.

    • September 24, 2019 at 10:31 am #511


      Teddy
      Participant
      Post count: 1

      Hi again

      I cant change the IP, so as you offer, we wish a full refund.

      Best regards

    • September 24, 2019 at 10:40 am #512


      Szabi – CodeRevolution
      Keymaster
      Post count: 4577

      Ok, please create a refund request here: https://codecanyon.net/refund_requests/new

      Sorry for the inconveniences.

      Regards.

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