Backup restaurate: license not recognized on same domain / server.

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This topic has 9 replies, 2 voices, and was last updated 1 year, 5 months ago by Szabi – CodeRevolution.

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    • July 25, 2023 at 6:06 pm #8185


      urania
      Participant
      Post count: 4

      Hello,

      <span class="Y2IQFc" lang="en">After having to deactivate, uninstall the plugin and restore a backup, the license is not recognized on the same domain/server.

The ssl is configured with NGINX

server_name domain.org www.domain.org;

They are not two different domains. It is the same domain and alias. Everything is on the same server.

Please correct to be able to use the license.

Best regards,</span>

       

    • July 25, 2023 at 6:12 pm #8186


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      Hello,

      First of all, thank you for your purchase.

      Please send me the URL of your site and I will help with this issue.

      Regards, Szabi – CodeRevolution.

    • July 26, 2023 at 11:42 am #8192


      urania
      Participant
      Post count: 4

      Hello,

      An alias is a second domain name linked to an existing site.

      For example, for the site “example.com” to also be reachable with “www.example.com”, you must add it as an alias to the “example.com” domain. In this example, “example.com” is the parent site of the “www.example.com” alias.

      https://www.namecheap.com/support/knowledgebase/article.aspx/10128/2237/how-to-create-an-alias-record/


Best regards

    • July 26, 2023 at 3:03 pm #8197


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      Hello,

      I removed your purchase code from my database, please check.

      Regards.

    • July 26, 2023 at 7:09 pm #8203


      urania
      Participant
      Post count: 4

      <div id=”message” class=”updated”>
      <p class=”cr_saved_notif”>Hello, 

      <span class="Y2IQFc" lang="en">Thanks. It is the same server, the same ip, the same domain.org and www.domain.org</span>

      <p class=”cr_saved_notif”>Settings saved.

      </div>
      <div id=”message” class=”updated”>
      <p class=”cr_saved_notif”> Plugin registration successful!

      </div>
      Best regards

    • July 26, 2023 at 7:14 pm #8204


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      I am glad to help!

    • July 26, 2023 at 7:18 pm #8205


      urania
      Participant
      Post count: 4
      This reply has been marked as private.

    • July 26, 2023 at 7:55 pm #8207


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      Done.

    • July 26, 2023 at 8:09 pm #8209


      urania
      Participant
      Post count: 4

      Thanks thanks a lot !

    • July 26, 2023 at 8:32 pm #8210


      Szabi – CodeRevolution
      Keymaster
      Post count: 4620

      I am glad to help.

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