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  2. Forums
  3. Topic Tag: setup

Topic Tag: setup

Viewing 2 topics - 1 through 2 (of 2 total)
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      • [Resolved] New setup request. 6 custom feeds.

        Started by: stevef22 in: Echo RSS Support

      • 2
      • 3
        • 1 week, 2 days ago
        • by stevef22
      • [Resolved] Post to Reddit – Content Template Not Working

        Started by: freebiesdeal in: Redditomatic Support

      • 2
      • 17
        • 3 years, 5 months ago
        • by freebiesdeal
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    Viewing 2 topics - 1 through 2 (of 2 total)

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      Plugin support is offered to verified customers by forum only.

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      • Make sure that you’re using the latest version of our plugins.
      • Check the respective plugin’s documentation. We also have a knowledge base, where you can find a list of common issues and their solutions.
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      2. Select the forum for the plugin you have a problem or question with.

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      Follow these simple tips to receive help as soon as possible

      • Provide a related URL if you experience any issue, so we can see what’s wrong and examine your plugin and site setup in order to find the issue.
      • Provide a WP admin account if an issue affects the admin area and we can only see it by logging in to your site.
      • Test incompatibility issues by temporarily disable other plugins and switch to the default WP theme, so we can rule out incompatibility issues. If this solves the problem you’re experiencing, try to trace back the issue by re-enabling plugins one at a time and watching when the issue reappear again. Please let us know the results of these troubleshooting experiments.

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