FAQ

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Fbomatic plugin not importing content from Facebook – error: Access to this data is temporarily disabled for non-active accounts due to changes we are making to the Facebook Platform

STATUS OF ISSUE AT FACEBOOK: https://developers.facebook.com/status/issues/205942813488872/

DETAILED CHANGES: https://developers.facebook.com/blog/post/2018/04/04/facebook-api-platform-product-changes/

MORE DETAILS ABOUT THE ISSUE:

Error: (#200) Access to this data is temporarily disabled for non-active accounts due to changes we are making to the Facebook Platform

IMPORTANT NOTICE:
Due to latest changes made by Facebook in their API, most of the newly created Apps won’t be authorized from start and will need manual review by Facebook, for them to get any data from Facebook. This is the reason why some of our customers who purchased our Fbomatic plugin recently, and created Facebook apps, are not able to import content using the plugin.

Unfortunately, this is out of our control and we will need to wait for Facebook’s changes and announcements about the data access permission. More official announcement by the Facebook here: https://newsroom.fb.com/news/2018/03/cracking-down-on-platform-abuse/

What is this issue about?
This error is due to recent actions taken by Facebook. They are telling us: ”Access to certain types of API data is paused for non-active accounts due to changes we are making to the Facebook Platform”.  So if your account is non-active and you have created App using it then it might possible you get this error in your plugin.  Facebook Issue link is here.

Why did Facebook do this?

Cambridge University researcher named Aleksandr Kogan had used an app to extract the information of more than 50 million people, and then transferred it to Cambridge Analytica for commercial and political use.
So Facebook is changing its policies so that the personal data could be made more secure – they are working on this right now.

Please read the article “Mark Zuckerberg apologises for Facebook’s ‘mistakes’ over Cambridge Analytica” :

Here is Mark Zuckerberg’s statement post about the same isue.

When it will be resolved?
Facebook has temporarily disabled some non-active accounts. Also, they mentioned that they haven’t given any estimated time to fix this issue but let’s hope things should get re-activated soon.

What to do now?

Unfortunately, Facebook has temporary blocked your app. Not only yours, but everybody’s App. We expect that this issue will be resolved soon. So, users facing this issue need to wait until further official updates get released from Facebook.

You can also check the status of this issue here.

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